Blog | Bang The Table | Leaders in online community engagement
Blog

Dan Popping and the team from Adelaide City Council on Embedding Online Community Engagement into your Organisation

This is a recording of a webinar we hosted last week.  Dan, Sheila and Fred from Adelaide City Council kindly shared their experiences of embedding online community engagement into the business of Adelaide City Council.  70 people attended the webinar.  We are providing a recording here for those who couldn’t make it.  It’s a really […]

Continue Reading →

Aware|Informed|Engaged
Effective metrics for measurement and target setting in online citizen engagement

Target setting and measurement are arguably the most important aspects of any engagement process. If we are unable to properly understand the results, then have we really respected the community’s time and effort contributing to our project? In building the latest version of the EngagementHQ software we not only thought about new tools and ways […]

Continue Reading →

Case Study: Australian National Disability Insurance Scheme

In 2013 the Australian government introduced legislation to create a national disability scheme. The new system was the single biggest change in Australia’s disability support arrangements for decades. It created a new funding source via a national levy to dramatically increase the budget for disability support and it turned the business model for the distribution […]

Continue Reading →

7 important reasons NOT to rely on Facebook as your primary online community engagement channel

This may seem odd coming from the director of a business that offers Facebook moderation services and Facebook integration as part of its software, but I believe that there are better ways and places to engage your community. As the publicly listed monolith that is Facebook evolves, it seems to move further and further away […]

Continue Reading →

Ten arguments to convince the boss to engage your community online

Building the business case for engaging your community online is the first critical step in getting your organisation into the online space. The specific nature of the arguments you pursue will depend on the nature of your boss and your organisation. Deciding whether to frame the value proposition in terms of value add, or protection […]

Continue Reading →

Ten tips for planning ahead for a successful year of engagement in 2014

Successful community engagement doesn’t happen by accident. It requires good planning; which takes time and resources. If 2013 proved nothing else it was that a year can pass in a the blink of an eye. Good planning (and good community engagement) takes time. January is a great time to take a breather from the frantic […]

Continue Reading →

Maintain your “look and feel” with EngagementHQ

Consistency of organisational branding helps to create a strong sense of professionalism and order. Which is why EngagementHQ can integrate seamlessly with your broader corporate web presence. At it’s simplest, each EngagementHQ page is very quickly branded by adding a banner of your choice and choosing the site colours. If, however, you have invested a […]

Continue Reading →

UN Deputy Secretary-General Jan Eliasson talks about the importance of leaders listening to their people

Both the desire and skill to listen are central to community engagement practice. In September US President, Barack Obama, hosted a Civil Society Roundtable in New York along with six distinguished guests. The full video of the event is embedded here, however, given it is over an hour long and I don’t want you to […]

Continue Reading →

Thank you to 47 organisations new to EngagementHQ so far in 2013

So far this year 47 organisations have helped us to take another great stride towards achieving our mission of improving the quality of public debate and level of community involvement in public life. It’s easy to forget about the big picture when you’re focusing on the day-to-day tasks of running a business, so it was […]

Continue Reading →

Twelve AUS councils getting their communities involved online

If you build it, they will NOT necessarily come: Unless and until you promote your new consultation site effectively. These twelve Australian councils are leading the way in driving community awareness of, and interest in, their EngagementHQ portal. 2013 has been a big year for online community engagement in local government across Australia. This year […]

Continue Reading →

EngagementHQ is about waaay more than discussion forums

EngagementHQ now integrates NINE community feedback tools into one easily managed application, with more to come. How cool is that! Way back in 2008, when the Earth’s crust was still molten and the air stank with sulphur, EngagementHQ was launched on the world as the Bang the Table website for public agencies to host discussions […]

Continue Reading →

Launching “Stories”: our deeper engagement tool

“Stories” is a simple blog based feedback tool, perfect for gathering personal text, image and video stories around more emotionally complex issues. Last year we were commissioned by the Australian Federal Government to provide a site for Australians living with a disability and their carers to share their stories. The project was part of the […]

Continue Reading →

Launching “Mapper” our spatial engagement tool

Mapper is a simple map based feedback tool, perfect for land use, recreation and facilities planners. Map  based community engagement is something that has interested me for over fifteen years. A good friend and fellow post-graduate student introduced me to community mapping when we were studying in northern NSW in the late 1990s. His technique […]

Continue Reading →

How to end a Twitter account

Today we are decommissioning the @bangthetableUK twitter account. This is no reflection on our UK operations which we are currently gearing up (actually we are recruiting in the UK again). The reason for this decision is simply that we have more UK people following the @BangtheTable account than the @BangtheTableUK account. A look at what […]

Continue Reading →