I thought I would spend some self indulgent time reflecting on why online engagement is important and why (a year ago now) I was so keen to get out of a successful consultancy and to start Bang the Table. Obviously this was a partnership decision, Crispin and I were partners in our consulting business before [...]
It’s not unusual when I am out presenting for Bang the Table to encounter great enthusiasm from people who see this as the ideal way to engage ‘youth’. There seems to be a rather naive belief with some that young people are on the web, its the sort of stuff they like to do so [...]
I’ve just finished reading a really useful article by Craig Thomler on his blog eGovAU entitled Digital etiquette – are government agencies adequately prepared to engage appropriately online? I won’t reproduce it here but it is the basis of what I want to share and I recommend a visit to eGovAU to read it in [...]
Crispin informed me this morning he has created a Facebook page for Bang the Table, something we have been meaning to do for a while though without necessarily having a clear purpose (other than that we perhaps ought to have one for the convenience of people who are on Facebook). People can go there and [...]
Here are eleven pretty good reasons why organisations should be engaging their community online. It is also available as a PDF on our corporate website. Internet Saturation In 1998 only 18% of Australians had the “net” on at home. By 2008 the internet was accessible in between 79% and 84% of Australian homes depending on [...]
I found this article today and am posting it partly because I think it is pretty funny but also because I think it speaks some useful truths about online tools. There is a tendency out there for organisations to jump on to the latest web band wagon without fully thinking through why they are getting [...]
This is the second in a series of three posts about public sector blogging. This time I’ll deal with a few of the things to think about before you start. 1. Who will have delegated authority to post? This is an absolutely critical issue. As I mentioned in my previous blog the benefits of blogging, [...]
Something that is often neglected when Government organisations consult the community is completion of the process by letting the community know about the results and what will happen next. Too often the participation process finishes to be replaced by silence, often for many months, before a decision emerges. It was refreshing to see how Broken [...]
This post is a redevelopment of earlier blog I contributed last year. It is based on our experiences to date with the “project news” blog we added to the Bang the Table template last year, a great post on www.webcontent.gov, and some “random” thoughts of my own. A blog is essentially an online diary that [...]
I was asked by someone recently whether I had experience of Second Life the online virtual world being used as an engagement tool. The answer was no, though I did hear of it being used that way some time ago. Eager to learn more and brim full of curiosity I created an account and leapt [...]